Last Updated: March 18, 2026
At Novéa Paris, we strive to deliver your premium skincare tools as quickly and safely as possible. We offer worldwide shipping to most countries. Please review our shipping policies below.
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with your tracking number.
Shipping times depend on your location. Once your order has been processed and shipped, here are the estimated delivery times:
*Please note that these are estimated delivery times. Delays may occur due to customs processing or local postal service issues.
We are currently offering Free Standard Worldwide Shipping on all orders during our Spring Sale event. No minimum purchase is required.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can also track your order directly on our website using our Track Your Order page.
Novéa Paris is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We highly recommend checking your local customs regulations before placing an order.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer. If you realize you made an error, contact us immediately at info.shoppingpro@gmail.com. Once an order has been shipped, we cannot change the delivery address.